Terms of service
Terms of Service
Last updated: 16 July 2026
1. Overview These Terms of Service ("Terms") govern your use of the Cooks Plus website and the purchase of products from our store. By visiting our site or making a purchase, you agree to be bound by these Terms. Please read them carefully.
2. Our Details Cooks Plus 1/1 Lawrence Hargrave Way, Parafield SA 5106, Australia Phone: 08 8258 8871 Email: shop@cooksplus.com.au
3. Eligibility By using this site, you confirm that you are of legal age in your state or territory and have the legal capacity to enter into a binding agreement.
4. Products & Pricing We reserve the right to modify or discontinue products at any time. Prices are listed in Australian Dollars (AUD) and are subject to change without notice. We are not liable to you or any third party for any modification, price change, or discontinuation of a product.
5. Orders & Payment By placing an order, you offer to purchase a product at the listed price. We reserve the right to refuse or cancel any order at our discretion. Payment must be received in full before an order is dispatched.
6. Shipping Orders are shipped via Australia Post, Sendle, or Interparcel. Standard delivery is a flat rate of $13.90 and takes approximately 2–7 working days. For full details, please refer to our Shipping Policy.
7. Returns & Refunds We offer a 30-day change-of-mind return period. Products must be in original condition with proof of purchase. For full details, including warranty claims and damaged goods, please refer to our Refund Policy.
8. Intellectual Property All content on this site — including text, images, logos, and graphics — is the property of Cooks Plus and may not be reproduced without written permission.
9. Limitation of Liability To the fullest extent permitted by Australian law, Cooks Plus will not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products.
10. Governing Law These Terms are governed by the laws of South Australia, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of South Australia.
11. Changes to Terms We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the new Terms.
12. Contact Us If you have any questions about these Terms, please contact us at shop@cooksplus.com.au or call 08 8258 8871.